Service is in our DNA
GTM Professional staat garant voor een uitstekende service met een uitgebreid dealernetwerk en machines die voldoen aan de hoogste normen.
Local support from your dealer
At GTM Professional, excellent service is a given. When you purchase a new machine, you naturally expect more than just equipment. It starts with expert advice from our dealers. They know exactly which wood chipper or other machine meets your needs.
No time to waste and want to get to work quickly? Our machines are usually available from stock and can be made ready for use by your dealer. Even after purchase, you are always assured of technical support and periodic maintenance, all at your trusted local store!
Your voice matters
Building long-term customer relationships is fundamental to us as a family business. Dealers know not only our machines but also our people. And that makes our customer relationship special. GTM Professional is always open to your opinion and experience; together with our dealer network, we strive for 100% customer satisfaction and continuous product innovation. Want to share something with us? Fill in the contact form.
Spare parts in stock
In addition to machines that we deliver directly from stock, all parts are also available separately. A GTM Professional machine is therefore always a durable investment. Even for our ‘oldtimers’, we often still have parts available. We’re happy to help you find the right part!
Are you a GTM Professional dealer looking for a part? Login and view the interactive spare parts drawings.
Our labels
worry-free purchase
Quality is our promise
The development and production of our wood chippers takes place in-house. This gives us full control over the quality of our machines.
Safety above all
We always follow the latest European guidelines and standards. Each model is inspected by an independent notified body.
Read more about the safety of our chippers.
Service by our people
Assured of expert advice from experienced product specialists. We are always accessible and offer our dealers the necessary commercial and technical support.
Warranty
Before the wood chippers leave our factory, each machine undergoes an extensive quality check. The warranty certificate is attached to the machine and provided with a unique number. Should defects occur in the material or construction despite the quality check, the machine is eligible for warranty.
Warranty period
For professional use, we offer a warranty period of 6 months and for private use a period of 2 years. Transport damage, damage due to improper use, and wear parts are excluded. Warranty is handled according to European Directive 1999/44/EC.
Warranty claim
To submit a warranty claim, contact your GTM Professional dealer where the machine was purchased. Make sure you have the purchase invoice at hand.
Are you a GTM Professional dealer and want to submit a warranty claim? Login and fill in the warranty form. We will contact you within 2 working days.
